At Dorothy Perkins Shop, we understand that receiving your fashion finds quickly and reliably is just as important as finding the perfect piece. That’s why we’ve designed a delivery service that’s as stylish and customer-focused as our clothing collections.

Our Shipping Promise

Whether you’re refreshing your work wardrobe with our blouses and trousers, preparing for a getaway with our holiday clothes and swimwear, or finding perfectly fitted pieces from our petite clothing range, we ensure your order reaches you with care and efficiency.

Good to know: All orders are processed within 1-2 business days (excluding weekends and public holidays). Delivery times begin once your order has been dispatched from our warehouse in Ely, UK.

Shipping Options to Suit Your Needs

Standard Shipping – £12.95

Our premium delivery service with trusted carriers DHL or FedEx:

  • Estimated delivery: 10-15 business days after dispatch
  • Trackable service with regular updates
  • Recommended for time-sensitive orders

Free Standard Shipping

Enjoy complimentary shipping on all orders over £50:

  • Delivered via EMS service
  • Estimated delivery: 15-25 business days after dispatch
  • Perfect when you’re stocking up on multiple wardrobe essentials

International Delivery

We ship worldwide to bring Dorothy Perkins’ affordable fashion to your doorstep! Please note:

  • Some Asian countries and remote regions may be excluded
  • Customs fees may apply depending on your country’s regulations
  • Delivery estimates may vary slightly during peak seasons

Fashion Tip: Planning a holiday? Order your swimwear and holiday clothes at least 3 weeks before you travel to ensure they arrive in time for your suitcase!

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information. We recommend:

  • Downloading the carrier’s app for real-time updates
  • Checking your spam folder if you don’t see our emails
  • Contacting our customer service if you have any delivery concerns

Our Delivery Guarantee

We stand behind every delivery with our customer promise:

  • Carefully packaged items to prevent damage in transit
  • Transparent delivery timelines so you know when to expect your fashion finds
  • Easy 15-day returns if anything isn’t perfect

Remember: Delivery estimates are based on business days and don’t include processing time. During major sales or holidays, processing may take slightly longer due to high order volumes.

Ready to refresh your wardrobe? Start shopping today and experience Dorothy Perkins’ effortless style delivered straight to your door!